We do not ask a user visiting our site to search for a female trades person via our directory to register or sign up, therefore we can not identify that a user has directly engaged with their chosen tradesperson via our directory. So we are not able to mediate or assist in any disputes.
All our members are qualified, certified and are members of the relevant trade bodies for there area of the industry, and must have business insurance in place to be a member of our directory, so we know they have the required documented evidence to undertake their work.
We also suggest a person seeking a tradesperson do their own checks and ask for references and undertake further discussions with a tradesperson before engaging their services.
If you are not happy with the level of work it is best to raise this directly with the tradesperson, before the job is signed off as complete and all money is paid.